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Technical Support
Our technical team can assist your installer/network administrator via phone and online support. There are various connection options depending on your set-up. The output from the system is HDMI. If your venue has an HDMI matrix system, simply plug the output from the MultiScreen system directly into this. It is also an advantage if the system is connected to the internet.
Benefits With Our Service
Reliable and Secure System Management
Connecting your MultiScreen system to the internet allows our technical team to remotely diagnose and resolve any issues quickly through a secure network. Additionally, the system includes embedded backup software that saves active sequences to a local USB, providing peace of mind with reliable data protection.
Comprehensive Technical Support
Our technical team provides phone and online support to assist your installer or network administrator. This ensures smooth setup and troubleshooting, tailored to your specific connection options and venue setup.
Questions About Service
Our technical team can provide assistance via phone and online support, helping your installer or network administrator with the setup. We offer guidance on various connection options depending on your specific setup and requirements.
Connecting the MultiScreen system to the internet allows our technical team to gain instant access through our secure network. This enables quick diagnosis and resolution of any issues you may encounter, ensuring smooth operation and minimal downtime. Additionally, clients will benefit from automatically receiving monthly content updates, enhancing their experience and keeping their system up to date with software updates and new, time-relevant material.
The MultiScreen system includes embedded backup software that saves your active sequences to a local USB. This feature provides peace of mind by ensuring your data is securely backed up and easily recoverable in case of any issues.
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MultiScreen Pty Ltd acknowledges the Traditional Custodians of any land upon which we provide services to the community. We pay our deep respects to their Elders past, present and emerging for they hold the memories, traditions and culture of the Aboriginal and Torres Strait Islander people.